Shipping for Orders from Canada

[crystal_planet]

After an hour on the phone to them I get nowhere - I still have NO IDEA why they sent out an intercept for this order and had it returned to TN on the day it was due to be delivered - nobody can give me a straight answer

to be honest this sounds very, very sketchy to me.

I will see if i can get one from a local store here - but I don't hold out much hope - if I can't get one here locally, I am going to call Amex and deny the charge and have them treat it as a fraudulent charge - which in my mind it is - I paid for something and I never got it - MS can explain themselves to Amex

I will then go into my local apple store and buy an iPad, and I will be sure to tell the manager of the apple store why I am in there buying an iPad - I am sure they will LOVE that !!

Very Disappointed in my experience with Microsoft.

I can't blame you or your disappointment. If you have a store near you pick up the RT from it and cancel your online order.

Personally, I wouldn't go to an iPad because I want an RT tablet - not an Apple tablet. And you marching across the mall to the Apple store is not going to matter one fig to Microsoft.

I hope you get this sorted real soon.

 

[snailium]

Just checked, mine arrived at Concord, ON. Should be delivered this afternoon.

 

[Thryon]

Latest update. It is still being trucked to Kentucky, where it should be flown to Montr?al at which place customs Canada apparantly has a hold on the package (my wife says this is to be expected since the ship date was delayed). Once it clears custom it will be shipped to Moncton (my hometown) and finally delivered to me. Thursday is looking like the due date now.

PS/ UPS actually does not display expected delivery date for my package anymore. As previously indicate, my wife works for UPS and is tracking my Surface for me.

 

[morphus]

You're lucky, mine is stuck in custom, and Microsoft seem to dumb to be able to provide the commercial invoice to ups. Speaking with them this morning, and the only thing they were able to do was to escalate it hoping someone know what to do

Ontario, CA, United States 10/30/2012 0:10 The commercial invoice is missing and is required for export

 

[SyscoKid00]

Mine has finally arrived at the local UPS depot! Scheduled for delivery this afternoon! Hopefully the wait is worth it!

 

[acsurf]

Mine has made it to Louisville. UPS still says it will be delivered today, but I'm certain it can't. UPS only has 1 flight to YYC a day, which was this morning. Wednesday it is...

 

[crystal_planet]

De-f'n-livered.

Ya mon.

 

[loribinca]

OK - so now I am baffled. I turned up at work today to find my surface on my desk .. a nice surprise, but why does my tracking say it's on it's way back to Memphis?

 

[SyscoKid00]

OK - so now I am baffled. I turned up at work today to find my surface on my desk .. a nice surprise, but why does my tracking say it's on it's way back to Memphis?

Where are you located?

 

[loribinca]

Where are you located?

California

 

[crystal_planet]

Don't *****. Just enjoy...

So I guess you won't be heading to the Apple store anytime soon.

Life is too short.

 

[acsurf]

For those of you who have it, can you confirm the keyboard layout? Is it US English or did MS send only bilingual keyboards to Canada?

 

[allos autos]

For those of you who have it, can you confirm the keyboard layout? Is it US English or did MS send only bilingual keyboards to Canada?

I got mine today (yay!) and it is not bilingual (meh). I got the black touch cover.

 

[acsurf]

I got mine today (yay!) and it is not bilingual (meh). I got the black touch cover.

Thanks. I really didn't want a bilingual keyboard, so that's good.

 

[SyscoKid00]

Got it!

Finally arrived an hour ago at the office! It was worth the wait!

 

[snailium]

OK. I have to blame UPS now. I left my company address for shipping, but UPS wants the "apartment number".

10/30/2012 11:32 The apartment number is missing or is incorrect. UPS is attempting to obtain this information.

The package did not even come out from UPS sorting center. I have no idea how they figured out the apartment number is missing.

I did call UPS and they don't understand why the apartment number is needed. So I just left a dummy number.

 

[pedenske]

well doesn't look like anything today for myself. Hoping for tomorrow and a least by the end of the week.

 

[nakilio]

Nothing on my side either. Still the same old message showing up at UPS "Ready for UPS"... On don't think I'll have my tablet by the end of the week.

 

[ShPhoenix]

Mine showed up just before lunch today. Thanks for leaving it by the front door in sub 0 temperatures UPS...

Anyways, it all came together pretty much within 20 hours of going from being scanned in Kentucky, moving to South Dakota, and then directly to Calgary. I've been enjoying it so far!

 

[pedenske]

Mine showed up just before lunch today. Thanks for leaving it by the front door in sub 0 temperatures UPS...

Anyways, it all came together pretty much within 20 hours of going from being scanned in Kentucky, moving to South Dakota, and then directly to Calgary. I've been enjoying it so far!

are you in calgary? or somewhere close by? I'm a few hours away though my tracking just sys the label has been created. hopefully that doesn't matter.