surface book - down arrow key doesn't work

Balazs Bernat

New member
Jul 11, 2015
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I just noticed that the down arrow doesn't work on my <2 months old surface book, it must be a new thing because it was OK a few days ago. is this a known issue, can I fix it without using a warranty service?

detaching/rebooting didn't fix it, just to skip those questions.
 
addition: sharpkeys doesn't recognize when I push the down arrow button, maybe points towards a hardware failure?