Just got off the phone from MS CS. A nice Spanish lady confirmed that there was nothing wrong with my transaction.
I said Id ordered on the morning of the 17th, and that people that had orders a week later were getting theirs, and she said I should be the high up the priority list, but they'd been so overwhelmed that they were just sending them out as and when they can.
She also said that she had now idea when it would arrive. Could be tomorrow, Thursday or even Friday.
Not happy. What's the point preording early if you get your surface later than ohers that ordered a week later.
I got a case number. Going o phone and demand another voucher if they've not at least tried to deliver it tomorrow.
By the way in in Ipswich. Lese than an hour from Stansted where the DHL plane apparently comes in.