unable to look at photos downloaded from my apple phone to my computer with windows 10

[Windows Central Question]

I have just downloaded photos from google drive (from my iPhone) but i can not see the photos . I am being told to download HVEC video extension. I believe that i am supposed to have this already on my computer but I have looked and i can not see on my computer where this HVEC is .

 

[Bla1ze]

You'll need the HVEC Video extension as you're aware and the HEIF image viewer.

https://forums.windowscentral.com/e...ctivetab%3Dpivot%3Aoverviewtab&token=pGml7oAz
https://forums.windowscentral.com/e...ctivetab%3Dpivot%3Aoverviewtab&token=zbHlKOY2

 

[lynnepat]

Thank you for your answer the problem i have is that when i clicked on your links it is telling me HEVC Video Extensions from Device Manufacturer is currently not available.
I think I'm stuck
sorry if i'm being a bit thick !!

 

[HelloNNNewman]

Hi lynnepat,

What model iPhone are you using and what iOS version?