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Why is my windows store saying error code 1?

  • Thread starter Windows Central Question
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Windows Central Question

So I just bought a Windows 10 computer and when I try to enter to the store app it says:

"Something happened on our end. Waiting a bit might help."
"The error code is 1, in case you need it."

I refresh the page and nothing happen. Why? Is it damage? Please help.
 

oter_val

New member
Aug 6, 2016
5
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same thing is happening to me
i ran the troubleshooter but it says that there are no problems :/
 

Erick Herrera

New member
Sep 15, 2016
1
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I had the same problem for several months. I just give up after I tried all the "solutions" I read in the web. Today, I just change my "Country or Region" from Puerto Rico (Where I Live) to United States, and "Voila", Windows Store starts working again. This is my experience, I hope it helps you!
 

Gordy mont

New member
Nov 8, 2016
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Gracias Sr. Herrera,i too live in P.R. and just purchased a new laptop and your advice to change location to United States saved me alot of anguish !!!
 

Gabrielo Casillas

New member
Nov 29, 2016
1
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I had the same problem for several months. I just give up after I tried all the "solutions" I read in the web. Today, I just change my "Country or Region" from Puerto Rico (Where I Live) to United States, and "Voila", Windows Store starts working again. This is my experience, I hope it helps you!

Oh GOD! This actually fixed my problem!! THANKS!!!!
 

Stephanie_Navs

New member
Nov 29, 2016
1
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Wow!! Thanks so much for your answer Erick. I live in Puerto Rico too and was getting really frustrated. Changed country to USA and the WS is working! Thanks again!
 

saxha negron

New member
Jan 30, 2017
1
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Thanks. That realy works. I am from PR too and the same thing happens to me, and from your advice's a fix my problem.
 

Christina Cora

New member
Apr 21, 2017
1
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yep i also live in PR and had the same problem just changed the country to USA and it's fixed must have to do with Donald Trump being president.:eck::eck::eck: