Why is my windows store saying error code 1?

[Windows Central Question]

So I just bought a Windows 10 computer and when I try to enter to the store app it says:

"Something happened on our end. Waiting a bit might help."
"The error code is 1, in case you need it."

I refresh the page and nothing happen. Why? Is it damage? Please help.

 

[realwarder]

Suggest searching for "Store troubleshooter" which is from Microsoft. Run that.

 

[oter_val]

same thing is happening to me
i ran the troubleshooter but it says that there are no problems :/

 

[anon(9626359)]

Have you added your Microsoft account to your computer?if not add it

Windows 10 Mobile

 

[oter_val]

yes i did, and still the same thing

 

[ads13]

yes i did, and still the same thing

Maybe it's your INTERNET CONNECTION problem.
Try to replug your net wires from your router.

 

[Erick Herrera]

I had the same problem for several months. I just give up after I tried all the "solutions" I read in the web. Today, I just change my "Country or Region" from Puerto Rico (Where I Live) to United States, and "Voila", Windows Store starts working again. This is my experience, I hope it helps you!

 

[bertiepr]

Same issue in all my 4 laptops.

 

[Gordy mont]

Gracias Sr. Herrera,i too live in P.R. and just purchased a new laptop and your advice to change location to United States saved me alot of anguish !!!

 

[Gabrielo Casillas]

I had the same problem for several months. I just give up after I tried all the "solutions" I read in the web. Today, I just change my "Country or Region" from Puerto Rico (Where I Live) to United States, and "Voila", Windows Store starts working again. This is my experience, I hope it helps you!

Oh GOD! This actually fixed my problem!! THANKS!!!!

 

[Stephanie_Navs]

Wow!! Thanks so much for your answer Erick. I live in Puerto Rico too and was getting really frustrated. Changed country to USA and the WS is working! Thanks again!

 

[iOmarDroid]

change the region to United States in: windows settings/time & language/region & language.

 

[saxha negron]

Thanks. That realy works. I am from PR too and the same thing happens to me, and from your advice's a fix my problem.

 

[xTerraMonarchx]

I'm from Puerto Rico too, and it doesn't work for me either

 

[xTerraMonarchx]

And thank you, it works!!

 

[Isabella051120]

Saludos,

El puertoriqueno es un Genio !!!!!!!! Thanks that fix my problem :kiss:

 

[Isabella051120]

oh god! This actually fixed my problem!! Thanks!!!!

graciasssssssss el puertoriqueno es un genio thankssss

 

[Valerie Lugo]

So, this was a Puerto Rican problemm? xD Because it was happening to me, too, jaja.

 

[Christina Cora]

yep i also live in PR and had the same problem just changed the country to USA and it's fixed must have to do with Donald Trump being president.:eck::eck::eck:

 

[Guichi Matos]

Gracias Erik Herrera. This procedure fixed the problem.