JBG1952
New member
This seems to be the place to see if I can get some help with my Windows 10 10136 install. This is not my primary phone so I have been patient.To this point I have failed completely. Before stepping back to Windows 8.1 I looked at what version my phone had, it noted it was running Windows 10, build 10124. This was a build that I am not familiar with. After stepping back, I reinstalled Windows Insider, picked the Fast Ring and hoped for the best. After the 10136 download, the phone hung up, drained the battery (fully charged) and remained hung up after attaching a power cord for 24 hours. The phone gets so hot, that I leave it in a Pyrex bowl in case it melts. After the first failed attempt, I tried again. This time adding a hard reset of the stepped back Windows 8.1 and declining the backed up Microsoft Account option. Once again, the installation failed and I experienced the same hung up loop for 24 hours (grinding gears with no advance in the status bar). I am assuming someone is going to have a tip to get me over the hurdle. That said, which hard reset is everyone using after the installation of 10136? Is it the "Button Option" where you do not have to get the phone to the Start Screen or is it the reset from the Settings>About>Reset sequence. Thank you in advance for everyone's thoughts.