Error code C00D0BBE
Update: Just to go one better, when midnight rolled around all my trial music expired despite signing on for a Month, someone tell me that doesn't happen every month??
Update2: Tried deleting all my Zune pass content so I could restore it, supposedly with the new license for my subscription, instead I get the old license back, so... I can't listen to anything that I downloaded in my trial... ever. Really losing confidence in this service now, anyone got any suggestions on how to fix these DRM woes?
OK I spent several hours fixing this last night and it seems to be a known problem, with Windows 7 SP1, so on the off chance another user finds this thread looking for a fix, here's what you need to do:
Firstly, go here and run the upgrade, then restart your PC, in some cases this is all you need to do:
Security component upgrade
If that doesn't work, you need to download a tool from Microsoft's Knowledgebase article here:
You cannot play a Windows Media DRM protected file or a Zune DRM protected file on a computer that is preconfigured with Windows 7
They say you need to download run the Reset DRM tool as administrator, and you can follow their steps there, unfortunately, if you've got Windows 7 SP1 installed, the tool doesn't think it's compatible, and throws an error that it can only be run on XP and Vista. Right click the tool, click properties, then the compatibility tab, and tick the "Run this program in compatibility mode for:" box, choosing Windows 7 as the combobox option.
Now the tool can run, but it will throw an error that it can't get exclusive access to the media database, which normally would mean running in Safe Mode to ensure it has access. Don't even try, because you can't use compatibility mode in Safe Mode, so the tool won't run. Instead, open task manager (Ctrl + Shift + Esc), then click the processes tab, and kill the following processes (right click -> end process):
Zune.exe
ZuneLauncher.exe
ZuneNss.exe
ZuneWlanCfgSvc.exe
wmpnetwk.exe
wmplayer.exe
wmZuneComm.exe
Some of those will take 5 attempts to kill, but you will eventually shut them down.
You can now run the ResetDRM tool (as administrator) and it should complete successfully, resetting your DRM.
Restart your PC, and open Zune, the songs you've downloaded will now work.