Fix for bricked 920's after reset. Flash Process defined inside!

[cinamann]

Thanks so much! Att wouldn't help me and just sent me home.

 

[timetex]

Mine's going back. I went to another EE store and purchased a replacement on PAYG, and popped my TMUK and then my EE SIM in (UK) and everything works...

So they can take back the faulty phone and credit me...

 

[azasadny]

Thank you!!!

 

[ultimaxtofu]

Can't install Nokia Care suite. Any ideas?

 

[rdubmu]

i can't install the second file, it won't let me install it because it first says I need windows VC ++ 2010 redisbuted then it says to download teh 2005 VC +++ SP1 , and repeats this even after I download that version.

I have windows 7. I have a windows 8 computer, i doubt that will work. Any help would be much appreciated.

- Bob

 

[freetail]

Top article BUT has anybody got any idea which options should be selected for the UK EE network?

Did you try this on EE and get it to work?

 

[oldpueblo]

Here is the million dollar question. Is this a permanent fix or those that had this issue will just have it again the next time they hard-reset?

 

[itxjobe]

Here is the million dollar question. Is this a permanent fix or those that had this issue will just have it again the next time they hard-reset?

No unfortunately the image is broken OOB. They will need to release a new full image with the fixes in it for the reset in the software to work correctly. I have wiped and rewiped and tried reset and it will still brick the phone.

 

[oldpueblo]

No unfortunately the image is broken OOB. They will need to release a new full image with the fixes in it for the reset in the software to work correctly. I have wiped and rewiped and tried reset and it will still brick the phone.

So even replacement 920s have this issue and it's chance related?

 

[itxjobe]

So even replacement 920s have this issue and it's chance related?

I have seen a majority of them still doing it. I even called my AT&T business rep at my local store, had him pull out a new one, start it up, reset it, and it froze. Others haven't had the issue, its been hit or miss, mostly hit.

 

[Christian Baverstock]

Has anyone tried this on EE/TMobile?

 

[Al_2]

Has anyone tried this on EE/TMobile?

I did it today. It worked. I used 1232.2110.1244.3011. I got my phone from P4U sim-free and use a T-Mobile simcard on it. It's working fine now.

Thanks to the OP for this amazing advice!

 

[rdubmu]

i can't install the second file, it won't let me install it because it first says I need windows VC ++ 2010 redisbuted then it says to download teh 2005 VC +++ SP1 , and repeats this even after I download that version.

I have windows 7. I have a windows 8 computer, i doubt that will work. Any help would be much appreciated.

- Bob

I tried it on my windows 8 computer and it didn't work good news I bought a new phone from the microsoft store and returned the bad unit to at&t

 

[Emcee]

I have seen a majority of them still doing it. I even called my AT&T business rep at my local store, had him pull out a new one, start it up, reset it, and it froze. Others haven't had the issue, its been hit or miss, mostly hit.

Personal experience: First one bricked, second one worked just fine. It's random.

 

[alzam]

I'm unable to get the recovery process to begin. Here is what happens....

I press the volume down and power button and then press retry on the recovery tool.
I immediately release both buttons and press the volume up button and hold it. I'm always returned to the screen with the lightning bolt and gear.

Any ideas or tips? Anyone else running into the same problem?

Thanks,
Alex

 

[berty6294]

I wish my buddy saw this before he got mad at his 920 and smashed it on the ground... True story btw

 

[Silly Putty]

I'm unable to get the recovery process to begin. Here is what happens....

I press the volume down and power button and then press retry on the recovery tool.
I immediately release both buttons and press the volume up button and hold it. I'm always returned to the screen with the lightning bolt and gear.

Any ideas or tips? Anyone else running into the same problem?

Thanks,
Alex

Same here

 

[oldpueblo]

Does your computer recognize that the phone is plugged in? You see it install drivers and it shows up in device manager, etc?

 

[DharmeshP304]

Thank you so much. This saved my phone. For those wondering, I've been experiencing random freezes when on calls and using bluetooth. After flashing my phone, I've experienced the freeze at least once. It's only been a couple days, so I'm sure I'll experience it more.

Tried doing a factory reset, it was taking too long (20+ minutes) so I restarted during factory reset and bricked my phone. AT&T wouldn't help me because I had dropped my phone once, and there was a small chip in it. I'm very confident the drop did not cause the issues I am having, but their policy is not to exchange phones that have been dropped.

Anyway, phone is back up and running.

 

[Al_2]

I'm unable to get the recovery process to begin. Here is what happens....

I press the volume down and power button and then press retry on the recovery tool.
I immediately release both buttons and press the volume up button and hold it. I'm always returned to the screen with the lightning bolt and gear.

Any ideas or tips? Anyone else running into the same problem?

Thanks,
Alex

That happened to me. The instructions in the program were slightly different from what's posted here so I just followed them and it seemed to work. If I recall correctly it didn't involve holding down the volume up button...