I have lost my contacts after changing email servers from pop to activesync

[Jeff Tickell]

Windows 10 phone. I was using a POP mail account, and then changed to an Exchange account connecting with ActiveSync. I now have no contacts, or they are hidden. When I now compose a text message, the phone says there are no contacts. Any help appreciated.

 

[earthman007]

Have you attempted a standard log-in from a web page to the service and were the contacts absent?