Lumia 635 nav bar/keyboard scaling issues

[Windows Central Question]

When I go into text messaging, for example, the navigation bar covers up the options for "new text message" and the like. When I go to type a text message, the keyboard ends up covering my message field so I cannot see what I am typing. Is there a way to fix this?

 

[RCEstrimos0131]

Windows 10 Mobile Anniversary Update's scaling is broken on some devices - MSPoweruser

Have tried the latest build 14393.103.... still the scaling issues are still there...

switched to fast ring and downloading 14915.10 atm to check if this will resolve the issues

 

[wgs84]

Have tried the latest build 14393.103.... still the scaling issues are still there...

That's really disappointing to hear. I wonder how many builds we gotta wait for this nonsense to be addressed. It's a good thing my 635 is just a backup phone.

 

[twint7787]

That's really disappointing to hear. I wonder how many builds we gotta wait for this nonsense to be addressed. It's a good thing my 635 is just a backup phone.

Same. This kind of stuff is why it is my back up phone.

 

[Baemir]

There's still no update to fix this problem.

I've been in contact with Microsoft support, and they're clueless.

I thought the advantage of a Windows phone over an Android phone would be that it would get updates and security fixes, whereas a lot of the android stuff never, ever gets updated and ends up with tons of security vulnerabilities.

But if Microsoft is going to force updates onto Windows phones that break them and then refuse to fix them, that seems to be even worse.

I can relate. This purchase may have been a mistake.

 

[Rasetech]

Has anyone already installed the latest 14393.105 patch to the phone? Maybe the issue is resolved there.

 

[mc_razza]

I'm encountering the same problem on our 635 running W10M AU. Hopefully it will be fixed in upcoming updates.

 

[unichips]

It was called out specifically by Dona Sarkar as being fixed (for at least 635, 636, and 638; possibly other devices) in the most recent Fast Ring build of Redstone 2 (14926). That means, at the very least, it's on their radar. (https://blogs.windows.com/windowsex...nsider-preview-build-14926-for-pc-and-mobile/)

Hopefully they consider it an important enough bug to also roll out a fix on an AU cumulative update.

 

[wgs84]

Hopefully they consider it an important enough bug to also roll out a fix on an AU cumulative update.

I think they would. I hope that's the case anyway. The scaling issue on my 635 makes it a PITA to use as a nav unit because in either portrait or landscape some vital info would get cut off. Nevertheless, I am glad that my 635 will get fixed some time later.

 

[Baemir]

It was called out specifically by Dona Sarkar as being fixed (for at least 635, 636, and 638; possibly other devices) in the most recent Fast Ring build of Redstone 2 (14926). That means, at the very least, it's on their radar. (https://blogs.windows.com/windowsex...nsider-preview-build-14926-for-pc-and-mobile/)

Hopefully they consider it an important enough bug to also roll out a fix on an AU cumulative update.

Thank god. To be honest, it's ridiculous that we have to wonder whether it'll be rolled out or not. As I said in my last post, a bug like this would have never even made it into an Android/iOS update.

 

[wgs84]

Thank god. To be honest, it's ridiculous that we have to wonder whether it'll be rolled out or not. As I said in my last post, a bug like this would have never even made it into an Android/iOS update.

Kinda makes you wonder if they test out releases at all, at least on the phones with 480x854 screen resolutions. It was the FIRST issue I noticed on my 635, literally just minutes after I booted up. It wasn't hidden and obscure. You didn't have to dig around for it. It was so in-your-face that I seriously believe that the only reason it got released to the 635 (and others like it) was because they didn't bother to test it at all.

 

[Rasetech]

Hope they already added it to yesterdays mobile build in the release preview ring 14393.187

 

[wgs84]

Hope they already added it to yesterdays mobile build in the release preview ring 14393.187

I'm now downloading 14393.189 production. Guess I'll see in a few minutes.

...And none of the bugs that I'm experiencing got fixed. I don't even know what I was expecting.

 

[Baemir]

Kinda makes you wonder if they test out releases at all, at least on the phones with 480x854 screen resolutions. It was the FIRST issue I noticed on my 635, literally just minutes after I booted up. It wasn't hidden and obscure. You didn't have to dig around for it. It was so in-your-face that I seriously believe that the only reason it got released to the 635 (and others like it) was because they didn't bother to test it at all.

According to some insiders at mspoweruser the bug was reported to them dozens of times, both through the insider app and twitter, before the update had even hit the slow ring. They released it anyway. Make of that what you will.

 

[RCEstrimos0131]

issue on scaling for L635/636/638 has been resolved by latest build 14926.10

 

[Rasetech]

Then they need to push back that fix tot the current branch to get it with the next 14393 cumulative update.

 

[david003]

My Lumia 636 is still broken after the update to 14393.189. Just checked to see if there were any new updates, since it's supposedly fixed in 14926.10, but no updates are available for me, yet.

 

[david003]

issue on scaling for L635/636/638 has been resolved by latest build 14926.10

I signed up for the Windows Insider program just so I could install this build to fix the scaling problem.

I don't recommend it.

After updating, my SIM was no longer detected, wi-fi no longer worked, and now there is NO keyboard at all.

Going back to Windows 8.1.

 

[Rasetech]

Yes thats the risk with fast ring builds maybe a hard reset would have helped.

 

[david003]

So far I'm enjoying being back on Windows 8.1, which seems to be much better than Windows 10 on this phone.

In addition to being able to see what I type, I had this problem on Windows 10 where it would keep trying to access the mobile data connection, even though I had it turned off.

I know this because I'm on a prepaid plan with no data and I kept getting text messages that I was trying to access mobile data. Now with Windows 8.1, I'm not getting those text messages. Presumably the mobile data connection works properly again instead of being broken as it is on Windows 10.

 

[mc_razza]

So far I'm enjoying being back on Windows 8.1, which seems to be much better than Windows 10 on this phone.

Same here. I decided to downgrade to WP8.1 on my 635 (1GB) after encountering the nav bar scaling issue in W10M AU.

WP8.1 feels way more solid and stable compared to W10M. Sure, we're missing out on some new features but we're regaining others too.