Lumia 830 Bugs + Defects

[Blackadder_100]

Thanks but no, mine has always been set to "use mobile data", same issues from day one and after all it's hard resets etc so have to assume it is a trait of my handset or the L830 in general, just curious if others were/are experiencing same.

I briefly had a 830 some time ago and noticed that when I left a supermarket WiFi hotspot that the phone didn't revert to cellular data automatically. I had to flip flight mode on and off to restore data access. This, together with several other issues, decided me to return the phone.

 

[slivy58]

I briefly had a 830 some time ago and noticed that when I left a supermarket WiFi hotspot that the phone didn't revert to cellular data automatically. I had to flip flight mode on and off to restore data access. This, together with several other issues, decided me to return the phone.

Yeah cycling flight mode should do the trick as well, I just turn off my WiFi which resolves this problem 95-98% of the time. I probably would have returned mine too if the delay waiting on Denim wasn't so long, was hoping it would have cleared up several issues yet in the end it didn't do a whole heck of a lot, my L830 is ok under regular usage but definitely could be better, enough quirks that one is reminded daily of its shortcomings.

Another issue/oddity with this handset has been the capacitive buttons, the strange thing with mine is that they get somewhat better over time, never perfect but tolerable, twice this has happened with no physical changes nor OS updates, gradually got better before Denim then worse after, now perking up since Win 8.1 update 2, a total mystery.

 

[Blackadder_100]

Ah yes, the "hit and miss" nature of the capacitive buttons was one of the other issues which prompted me to return the device, together with very dim Glance screen and reluctance to operate in "peek" mode. A shame really, it's a nice device but couldn't compare with my old 720 for these basic functions.

 

[slivy58]

Ah yes, the "hit and miss" nature of the capacitive buttons was one of the other issues which prompted me to return the device, together with very dim Glance screen and reluctance to operate in "peek" mode. A shame really, it's a nice device but couldn't compare with my old 720 for these basic functions.

My feeling is Nokia rushed on this one with a slippage in quality control, things in the WP world started ramping up for me when i purchased the Ativ s then L1020, was feeling it but the L830 (along other revelations) has since knocked that "high" I once had down a few notches, will be a little more patient before opting into a fourth as I'm now a tad skeptical on the direction it's going.

 

[skategrizzly]

Small update from my experience with the phone till now:

The lag every 20 seconds while taking a video was finally fixed with the last lumia camera update. I'm very glad they took care of that. :excited:
Otherwise I did not have any bigger glitches or failures with the phone, even since the last upgrade, that has caused some problems to other users.

Maybe the minor failure that I wanted to mention is with the toolbar, where we have the wi-fi, plane mode, bluetooth and screen rotation lock button. Well, as u already know, you can choose for yourself which buttons do you want there. I changed the screen rotation lock with the mobile data button and i'm experiencing problems with it. When I slide down to open the toolbar, it sometimes makes the mobile data button turn on, without even touching it (I have it turned off all the time and turn it on just when I need it). With other buttons there is no problem, for now. It doesn't bother me so much, but its still a bit annoying as I have to always check if it is really turned off, because the mobile data can quickly be gone. I really don't want to change the button back, cause I don't need the rotation lock button. To be clear, the problem is not due to the last upgrade, but was there before, at the moment when I changed the button.

So, as I said, otherwise, the phone performs well, but then there are some applications that just don't work as they should... Sometimes the push notifications don't work on messenger or viber; messenger also starts lagging a bit if I use it for long and if I dont delete older notifications (and I have no other apps running in the background). If I close it and open it again, then it works smooth for a while. Don't know if it's because the system is overloaded with notifications or something else..
And with workout scheduler application, i'm sometimes experiencing some display stutter or something like that.

Thats about it with my experience with the 830 in the past 3 months. Even if the phone is not perfect, I enjoy every second with it :grin:

 

[raycpl]

My only major gripe so far was the occasional unresponsive back button. But that seems to have been 'resolved' lately.

 

[wlupus]

I am using 830 since October '14 and since that moment it is always heating while charging by standard 220v socket, not USB in PC or tablet. It was noticed in manual and marked as "normal" behavior, but recently I found that on the middle of the left side of the display a small group of pixels became "overheated" or something like that. It seems like that small area always under "orange" filter, the same color as on your breakfast toasts. Especially it is easy to see on white background, like blank page of internet explorer.

 

[slivy58]

I am using 830 since October '14 and since that moment it is always heating while charging by standard 220v socket, not USB in PC or tablet. It was noticed in manual and marked as "normal" behavior, but recently I found that on the middle of the left side of the display a small group of pixels became "overheated" or something like that. It seems like that small area always under "orange" filter, the same color as on your breakfast toasts. Especially it is easy to see on white background, like blank page of internet explorer.

On occasion I've had similar issues with it heating up during charging (wall/wireless charger) but not to the extent that you've described, so far so good in regards to my display other than it's known traits, don't want to speak too loudly cuz that could change LOL.

 

[skategrizzly]

I am using 830 since October '14 and since that moment it is always heating while charging by standard 220v socket, not USB in PC or tablet. It was noticed in manual and marked as "normal" behavior, but recently I found that on the middle of the left side of the display a small group of pixels became "overheated" or something like that. It seems like that small area always under "orange" filter, the same color as on your breakfast toasts. Especially it is easy to see on white background, like blank page of internet explorer.

Mine also gets quite hot when charging through socket, while charging through PC with USB port this doesn't occur. Have had no issues with the display because of this either..maybe u can use your warranty, to get that fixed, since it's considered "normal" behaviour?!
I mean, how can it be normal behaviour, if it ruines your display...

 

[wlupus]

Maybe they are two independent issues. Here some example of that "orange area".

On the left side is original photo and it is quite hard to see that area. On the right area I tried to show that by adjusting brightness and contrast. I still have guarantee but it is very slow process which can take a looooot of time. My previous Lumia 925 was replaced by that phone because of bad connection between motherboard and audio 3.5mm jack socket, now this have some problems with display. Moreover, this plastic jack ring dropped off somewhere, and it is just a hole here:

What the ms thinking about? Crappy stuff (but I love windows phones very much )

 

[Robert Novak1]

I already posted this in another thread but since this seems to be the official bugs & defects thread, here we go:

I got a defective 830 where the screen came off at the top left corner. In other words, there is gap between the glass and the metal frame. You can see he backlight bleeding through. This unit went back and I'm waiting for replacement now.

[url]http://i1051.photobucket.com/albums/s425/prisoner_of_mars/WP_20141007_18_29_15_Pro_zps3c5e6264.jpg[/URL]

my phone is like that as well. the replacement phone has started to do the same thing so I am going to disassemble it and use epoxy to solve the issue. My phone is about 6 months old now.

 

[MrPhilicorda]

my phone is like that as well. the replacement phone has started to do the same thing so I am going to disassemble it and use epoxy to solve the issue. My phone is about 6 months old now.

My replacement phone is now about 10 months old and still looks great. Isn't the warranty period at least one year? I mean you should still be able to get a replacement for free. If you start tinkering and mess up something in the process I think you warranty would be voided.

 

[Foenix]

Is it only me or 4G regime eats battery extremely fast? My 830 can live about 2 days on 3g, but when it comes to 4g battery dies in about 17-20 hours.

 

[gMaesterUK]

My phone after acting pretty good for awhile has started random reboots again! Maybe once or twice a week at the moment.
Have tried a soft reset, but doesn't have any affect on the reboots.

Today, tried using my old mobile holder for the car which I purchased for my 820, it fits, but like on the 820 it holds the power button. On the 820 it simply asked to power off I would swipe up and never had an issue for the rest of the journey. However on my 830 it just went on a reboot fit.

Sadly for me the 830 is becoming one of my worst phone purchases, I've never had so many issues with a single phone before. So when the new gen phones are released in the next couple months, I think I'll be trading in my 830!

G.

 

[JaiHaack]

My replacement 830 started acting up again as well. Reset/restore no change so I called to get another replacement as I am still under warranty. Lo and behold they are "out of stock". I am now very curious to see what their resolution is...

 

[raycpl]

So sad to hear you guys having issues with the 830. So far I have no problem (beside the unresponsive back button).
So, after using it for five months (on full Denim), I did my first hard reset. Not because of issues but the system/temp files was building up. I recovered about 4?GB free space... and it does seems "faster" now ... haha
... and yes, the 830 orange back with the black camera circle still turns heads...

 

[slivy58]

I went back to my L1020 due to some of the L830 quirks, battery issues, capacitive back button unresponsiveness etc, in general, the overall fluidity of the phone just ain't there and after using my 1020 again for a few days it becomes really apparent, sure the 41MP camera doesn't launch near as quick but we can live with that, contemplating sending 830 in for repair (warranty) although I suspect they'll just do a hard reset and call it good... If my Ativ S hadn't had its SIM slot malfunction I'd be using it, out of the three it was my best daily driver bar none.

Bottom line, even though my first three WPs 8+ were not MS doing (hardware wise) they'd better hit it out of the ballpark w/Win 10 and any new "flagships" they introduce otherwise I'll be looking elsewhere, getting a little tired of sucking the hind weenie and waiting for "soon" to arrive.

 

[Blackadder_100]

Strange how some of the older models seem better...I'm currently very happy with a 925 after giving up on the 830.

 

[Rafa mbz]

How long do you have the 830 ? When the issues start ?

 

[slivy58]

For me the issues were from the start but of course with anything new it took awhile to really wrap my head around it as to what was going on, was thinking firmware/software would resolve some but wasn't the case for the most part, in my opinion Nokia slipped on quality control with the L830 which is a shame as I like the looks, feel and overall design... Knew the screen was subpar before taking the plunge and was willing to except, wasn't expecting all the other baggage that followed though. I was lucky enough not to have an over zealous phone that rebooted on a regular basis, was fairly sporadic with it now being almost non-existent, the capacitive key issues is one of the most bothersome for me since it is encountered pretty much every time it is used, out of all the smartphones I've owned this one has been by far the worst, that along with many other MS/WP shortcomings sure doesn't entice me to keep on the same long and winding path.