T-Mobile version not holding 4G

oblivionnewtonjohn

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Feb 21, 2014
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First phone came Thursday, spent hours with T-Mobile support trying to get 4G. It came and went minutes at a time. MSFT sent a second, same issue. I have full 4G on my 521, swapped SIM, it's the phone. I have a number for Nokia to call tomorrow. But will return the phone, replace with 625. I agree with the washed out colors. Thought it would be similar spec'd as 521.
 

worldspy99

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Nov 10, 2013
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Based on the specs, you might want to put the SIM card in slot 2 to get 4G.

2G: GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2; 3G: HSDPA 850 / 1900
 

Bobby_Phoenix

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Dec 13, 2014
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I have two of these right now. Both get and hold 4G most of the time, but I can leave them sit on the table, and they will switch to 2G and back sometimes. I had to return one myself as when I first put the sim in I got 4G, but then it changed to 2G, and never came back even after a day of traveling around, but the other one kept 4G. Must be a wonky radio in some.
 

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