Rahat Hussain
New member
- Dec 17, 2012
- 1
- 0
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hi i did almost all things but i cant find flash files in product in product sport tool ??? any help??
Fix for bricked 920's after reset. Flash Process defined inside!
- Thread starter itxjobe
- Start date
Looks like a software update is coming this month to fix the reboot issue! :excited:
Nokia Lumia 920 to get Windows Phone 8 software update | Expert Reviews
Nokia Lumia 920 to get Windows Phone 8 software update | Expert Reviews
Last edited:
this is great!! but i have got a question. i brought my phone from phone4u under contract with EE. but i saw there are two different codes. one is V3 the other one is V11. what is the different ? which one should i choose ? thanks!
it worked for mine! thank you ! but i am wondering is it gonna be the same system version as before? anything changed ? do i still get the all service and update from nokia or my retailer?
You are a Genius man!
My phone bricked just like everyone elses on this forum after I did a hard reset within the settings. I was out of the warranty period of the phone with AT&T and since I didn't have insurance they said that I needed to call Nokia for support and have them do a Warranty service.
My experience with Nokia was a total joke. The support agent was going to have me pay to ship it back to Nokia so they could "repair and return" the device. This would have taken 7 - 10 days and I would have been without a phone.
Luckily this tutorial was out there otherwise I would habe been screwed!
I ended up switching away from this phone to the iPhone 5 because the app store isnt developed enough yet. Major apps that I use are not availible so it interferes with business productivity. Depending on the needs of the user this might be a great phone for you, asside from the apps issue I loved it. However Nokia really needs to step it up on their support if they want to keep their customers Happy.
Again thanks for this awesome Tutorial, saved my skin!
My phone bricked just like everyone elses on this forum after I did a hard reset within the settings. I was out of the warranty period of the phone with AT&T and since I didn't have insurance they said that I needed to call Nokia for support and have them do a Warranty service.
My experience with Nokia was a total joke. The support agent was going to have me pay to ship it back to Nokia so they could "repair and return" the device. This would have taken 7 - 10 days and I would have been without a phone.
Luckily this tutorial was out there otherwise I would habe been screwed!
I ended up switching away from this phone to the iPhone 5 because the app store isnt developed enough yet. Major apps that I use are not availible so it interferes with business productivity. Depending on the needs of the user this might be a great phone for you, asside from the apps issue I loved it. However Nokia really needs to step it up on their support if they want to keep their customers Happy.
Again thanks for this awesome Tutorial, saved my skin!
Anyone has idea about where to download the firmware for lumia 920 dev version(from Build2012). It says RM-820_nam_canada_246. planning to do a factory reset but afraid of getting it bricked.
For those getting an error Please install VC++ 2005 or 2010 redistributable this is what fixed it for me.
Go to add or remove programs/programs and features.
Uninstall anything that says Microsoft 2005/2010/2012 redistributable and restart computer.
Make sure your computer is fully up to date (I'm on Windows 8 x64 for reference.)
Download and install 2005 VC++ SP1 and 2010 VC++ SP1, both x64 and x86 versions and restart.
If done like me when you open add or remove programs you should have 4 Microsoft Visual C++ in the list.
Right click the Nokia Care Suite, go to properties then compatibility. Set compatibility to XP SP3, press ok, then right click and press install. You shouldn't get that error and it should now install.
Hope that helps.
Go to add or remove programs/programs and features.
Uninstall anything that says Microsoft 2005/2010/2012 redistributable and restart computer.
Make sure your computer is fully up to date (I'm on Windows 8 x64 for reference.)
Download and install 2005 VC++ SP1 and 2010 VC++ SP1, both x64 and x86 versions and restart.
If done like me when you open add or remove programs you should have 4 Microsoft Visual C++ in the list.
Right click the Nokia Care Suite, go to properties then compatibility. Set compatibility to XP SP3, press ok, then right click and press install. You shouldn't get that error and it should now install.
Hope that helps.
Just a quick note for those on Win8 having issues intalling the Nokia Care package....
Mine kept telling me to install the Visula C++ even though I had installed and re-installed it and rebooted etc etc....
Right clock on the Nokia care package installer and click on 'Troubleshoot compatibility' it will then try to launch the installer in compatibility mode and it will work.
Mine kept telling me to install the Visula C++ even though I had installed and re-installed it and rebooted etc etc....
Right clock on the Nokia care package installer and click on 'Troubleshoot compatibility' it will then try to launch the installer in compatibility mode and it will work.
Nokia Suite says it installs but it really doesnt. I even get it to show in the Start menu but the folder is empty, and there is nothing under Program Files.
I do all this and it's asking me for Qualcomm MSM drivers.
I installed the Qualcomm drivers found at this link: [GUIDE] How to install Qualcomm PC Drivers (if you are having installation trouble) - xda-developers
Not even sure what's going on. I might have the wrong drivers or might be doing something wrong. Everytime I hold the lower vol and power button down and then the upper button, it goes to the Lightning Bolt screen and asks for the driver.
I installed the Qualcomm drivers found at this link: [GUIDE] How to install Qualcomm PC Drivers (if you are having installation trouble) - xda-developers
Not even sure what's going on. I might have the wrong drivers or might be doing something wrong. Everytime I hold the lower vol and power button down and then the upper button, it goes to the Lightning Bolt screen and asks for the driver.
Alex Rodriguez
New member
- Nov 10, 2012
- 258
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Did you install these drivers? They are inside Nokia Care Suite, i don't remember but i didn't install all of them. I think i installed the USB,The Windows drivers according to your PC X86 or X64 and the connectivity cable.
henilp89
New member
- Apr 4, 2012
- 151
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thank you soo much man.. you saved me.. big time.. thanks n I had to use windows xp (n directory was a little different but it still worked like a charm) also I had to reboot the phone three four times before it worked so don't give up! and again.. thanks dude!
dude . in my case is a little confused. there are two different code for the uk. i dont know which is my original. could you help me out plz ?
Here I am looking for help. My lumia 920 is the dev version from build 2012. It says its firmware is rm-820-nam-canada-246 and I got it bricked. Since I couldn't find this firmware from Navifirm, I chose the latest firmware from Rogers Canada with code 059Q6W4. Following this wonderful tutorial, everything seemed fine at first. Then I got a warning message "You have chosen not assigned product cde for this device, do you wish to continue?" . Well, the only choice I have is to continue. I got the 'flashing' message on Nokia care Suit and the big Nokia on top of the phone. I was ready to relieve. Then I got an error " Recovery failed. Make sure the files you are using are meant for the same type of device... Platform ID check fails" . It seemed like I was using the wrong firmware. My question is what's the right firmware for my 920 and is there any other way out? Help please. I really love my 920. 
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SofaTester
New member
- Nov 7, 2012
- 68
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Do you really need to use the first part?
In Nokia Care Suite you can just choose Find Online and it will download the packages and use them...
In Nokia Care Suite you can just choose Find Online and it will download the packages and use them...
SofaTester
New member
- Nov 7, 2012
- 68
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- 0
Yeah I'm bricked, this doesn't work after the update today.
Won't let me flash, the holding volume up trick doesn't work, just fails over and over.
Won't let me flash, the holding volume up trick doesn't work, just fails over and over.
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