Why won't Outlook 2013 send emails after the Windows 10 upgrade?

[Windows Central Question]

outlook 2013 will not send emails after windows 10 upgrade

It receives email just fine and will send a test email when you are in advanced settings but will any emails created just sit in outbox. The error comes up and says " 8x800ccc13 cannot connect to the network verify your network connection or modem" Which is working of course as I'm online

 

[vicgriffiths]

:smile:Thank that works perfectly

 

[Kevin747]

Thanks for that fix. It works real good You are a lifesaver!!

One thing is that the search icon is the new one in the task bar not the search icon in Outlook

 

[Paul Smith30]

sfc / scannow was partially successful

I can now reply to e-mail but send still fails.

"send" and e-mail - its not received
then goto my sent folder and do a reply-all (adding some unique text) - it is received?

This is a temporary fix. Any ideas?

 

[John Bathgate]

Thanks! This fixed it for me...

 

[Georg Dirk]

I have the same problem and I am surprised that such a major bug had not been detected before release of Windows 10. Need an urgent solution!!!!
test mails (sending) state positive, but no e-mails are sent from send mailbox of outlook 13.

 

[Suzanne Witheford]

Thank you for this tip - it worked for me! Really helpful and can't believe it's been released with this issue!

 

[Nicki Edwards]

I've read the instructions to fix it but don't know how to search for the command prompt thing. Can anyone help. I'm desperate as I need to be able to send emails.

 

[Phil Wolstenholme]

Well done to rickthemonk.
Worked for me.
Found this solution after hours of frustration

 

[Phil Wolstenholme]

Well done to rickthemonk.
Worked for me.
Found this solution after hours of frustration

 

[GB82]

Me too - exact same symptoms, just running sfc now.....

 

[Cameron Todd]

Right click on start button then select command prompt for admin then type "sfc/scannow" It takes a few mins.when done type "exit" then restart your mail

 

[Dagfinn Uthaug]

I have the same problem with Outlook 2007.
I saw the solution wrt search for "CMD". Pls state where to start - where do I start search - from outlook?

 

[Jim Murphie]

Same issue. although the suggested solution has fixed. BUT.
Im really sick of the biggest IT Co in world constantly giving us faulty products? this is an issue but MS didnt advise. Outlook 365 is dreadful and our co (2600 users) has switched back to Outlook 2010. MS please stop telling us to upgrade and then causing issues. One cant even call you to discuss! (has anyone actually tried and succeeded in getting onto a person at MS support? also I have bills on on CC for MS and cant tell what they are for AND the phone No you give for inquires goes through to Playstation support. and this from a huge "quality Co"
End of rant

Jim

 

[GB82]

Re: outlook 2013 will not send emails after windows 10 upgrade

sfc/ scnanow sorted it - thanks rikthemonk!

 

[sharon kent]

Thanks rikthemonk - solved my problem too! :angel:

 

[Jennywennynono]

I may be a bit old and slow but I tried following Riks advice and couldn't find the file to type into. I can get command prompt and I see a little black box in the left hand corner but then I'm stuck. Can anyone talk me through it in basic terms as I need my emails for my small business.
:unhappy:

 

[Jennywennynono]

Can you help me Sharon

 

[Jennywennynono]

I've done it at last ! you have to leave a space between sfcONE SPACE /scannow (sfc /scannow) as shown and then click on it an it starts up and takes about 20 minutes. Thank you rik I just hope it's not a temporary fix.

 

[nmfh]

Re: outlook 2013 will not send emails after windows 10 upgrade

riktheemonk advice worked for me. Thanks

 

[pkcable]

I bookmarked this thread I KNOW this is going to happen to my father's PC when he upgrades it! He is always losing his ability to send from Outlook! Then he calls me in a panic and I have to come over and fix it. On the plus side I get a free meal from mom, and usually a bag of goodies for the road. LOL